Privacy Policy

Who we are

Our website address is: https://mugazi.com

# Privacy Policy

This privacy policy explains how we collect, use, and share your personal information when you visit our fast food restaurant, use our website or mobile app, or interact with us in other ways. We respect your privacy and are committed to protecting it.

## What information do we collect?

We may collect the following types of personal information from you:

– **Contact information**, such as your name, email address, phone number, postal address, and other details that provide when you register with us, place an order, enter a contest, or contact us.
– **Transaction information**, such as the products you purchase, the price, the payment method, and the payment details.
– **Account information**, such as your username, password, and other identifiers or credentials that you use to access our website or mobile app, or to redeem rewards or offers.
– **Preference information**, such as your dietary preferences, allergies, favorite products, feedback, and survey responses.
– **Location information**, such as your IP address, GPS data, or other information that may indicate your location when you use our website or mobile app, or when you enable location-based services on your device.
– **Device and usage information**, such as the type of device you use to access our website or mobile app, the operating system and browser type, the device identifier or advertising identifier, the web pages you visit, the time and duration of your visit, the links you click on, and other information about how you interact with our website or mobile app.
– **Social media information**, such as your social media username, profile picture, and other information that you share with us when you connect your social media account to our website or mobile app, or when you participate in our social media activities.

We may collect personal information from various sources, such as:

– **Directly from you**, when you provide it to us voluntarily through our website, mobile app, restaurant, phone, email, or other channels.
– **Automatically from your device**, when you use our website or mobile app or visit our restaurant. We may use cookies, web beacons, and other similar technologies to collect this information. Please see our Cookie Policy for more details.
– **From third parties**, such as payment processors, delivery services, social media platforms, marketing partners, analytics providers, and other service providers that we work with to support our business.

## How do we use your information?

We may use your personal information for various purposes, such as:

– **To provide our products and services to you**, such as fulfilling your orders, delivering your food, processing your payments, managing your account, providing customer service, and sending you confirmations and receipts.
– **To communicate with you**, such as sending you marketing messages about our products and services,
offers and promotions,
events and surveys,
with your consent or as permitted by law. You can opt out of receiving marketing messages at any time by following the instructions in the messages or contacting us.
– **To personalize your experience**, such as tailoring our products and services to your preferences,
recommendations,
and needs,
providing you with rewards and benefits,
and enhancing our website and mobile app functionality and design.
– **To improve our business**, such as analyzing trends,
performance,
and customer feedback,
conducting research and development,
and creating new products and services.
– **To protect our rights and interests**, such as enforcing our terms and conditions,
preventing fraud and abuse,
complying with legal obligations,
responding to requests from authorities,
and defending ourselves in legal disputes.

## How do we share your information?

We may share your personal information with:

– **Our affiliates**, such as our parent company Yum! Brands Inc., its subsidiaries and franchisees that operate under the same brand name or offer similar products and services.
– **Our service providers**, such as payment processors,
delivery services,
marketing partners,
analytics providers,
and other vendors that help us provide our products and services to you.
– **Our business partners**, such as third parties that we collaborate with to offer joint products and services,
co-sponsor contests and promotions,
or conduct joint marketing activities.
– **Other parties with your consent**, such as when you authorize us to share your information with a social media platform or another third party application or service.
– **Other parties as required by law or for legitimate

## How long do we keep your information?

We keep your personal information for as long as necessary to fulfill the purposes for which we collected it, or as required or permitted by law. The retention period may vary depending on the type of information, the nature of our relationship with you, and our legal obligations. For example, we may keep your order history for longer than your contact information if we need it for tax or accounting purposes. We may also keep some of your information in anonymized or aggregated form for statistical or research purposes.

When we no longer need your personal information, we will delete it securely or anonymize it so that it cannot be linked back to you.